Terms & Conditions

Welcome to Convert More! Before you access the website and commence using our Services, please read these Terms & Conditions carefully (“Terms”, “Agreement”).

The terms “We”, “Us”, “Our” (in capital or small letters) shall refer to Convert More and Services we deliver to you. Contrary, any prospective client who access and use our website and its Services shall be referred to as “You”, “Your”, “Yours”, “User”, “Clients” (in capital or small letters).

If you choose to use our Services you solely and unambiguously agree to be bound by these Terms & Conditions including any additional terms and conditions, policies referenced therein or available through the hyperlink including without limitation Privacy Policy and Cookies Policy. Otherwise, if you have any objection to any provisions set forth in our Terms & Conditions, we politely request that you leave this website and cease using our Services.

These terms apply to Users, visitors, and other prospective clients who commence on using our Services, regardless of the amount of the credit purchased for use of the Service or trial or full version of the Account registered for.

On our website, we may provide short summaries of our Terms & Conditions. Any of such summaries are provided only for your convenience and are not legally binding or have any legal effect on this Agreement except as otherwise stated in these Terms.

The Terms & Conditions shall be effective immediately upon you register for our Services and at any time we claim the right to alter and modify our Terms & Conditions according to the Change to Terms Section of this agreement.

WEBSITE REGISTRATION

BY REGISTERING AN ACCOUNT WITH CONVERT MORE YOU EXPLICITLY AND UNAMBIGUOUSLY GIVE YOUR CONSENT TO BE BOUND BY THIS TERMS & CONDITIONS AND PRIVACY POLICY EXECUTING THE AGREEMENT BETWEEN CONVERT MORE AS A SERVICE PROVIDER AND YOU AS A USER OF SERVICES.

The first step for using our Services is to register your Account with us and provide certain information that we require as prompted by the Account registration form including but not limited to Full Name, Email, Phone Number, Password, Credit Card Information, Billing Address, Etc. Besides your personal information, you are required to provide a password and account name (email) which you bound to safeguard by choosing a specific combination of letters and numbers alongside keeping the credentials confidential (“Account”).

When registering an Account, we may ask for confirmation of the email you have previously provided in order to verify your identification. The email you receive may contain a link you would need to follow in order to identify you as the sole owner of the provided email Account.

You represent and warrant that all pieces of information you provide to us are accurate, complete, and truthful and that you will keep these accurate and up-to-date.

You acknowledge and agree to keep your Account name, password, and all related information confidential.

You consent to be liable and responsible for all activities that can occur under your control or under use of your Account. It is your duty and responsibility to immediately report to us if your account has been hacked or if you notice unauthorized use of your Account or password.

You are not allowed to sell, share, rent or otherwise provide access to our Services or website. Each person is allowed to have only one Account, while each Account is allowed to be used by a single user.

WEBSITE SERVICES

Services that we provide are carefully designed and tailored to reflect the specific needs and requirements of our Clients. Convert More furnishes you with a simple and convenient way to increase your sales by converting visitors of your website to prospective clients by integrating our customizable widget to your website with the features you specifically choose. These services are provided through registration and use of our website as diligently laid out in the section above. It practically means that our service includes use of the widget that we provide to you and the use of the website for pursuing such services. Therefore, our Terms of Service and Privacy Policy regulate any use of the widget, programs, codes and other services we provide to you including use of the website and its accompanying features in order to access such services. (“Service”)

We may employ third-party services in order to facilitate delivery of our service in a timely manner with the utmost quality to which you expressly provide your consent without any objection whatsoever including but not limited to payment providers.

Any content available through the provision of Service or published on the website is the sole property of Convert More and/or its subsidiaries, parent companies, affiliates, and licensors.

Content includes without limitation any widgets, programs, software, codes, material, information, texts, words, names, symbols, graphics, designs, motion pictures, images, video clips, audio clips, data, music, sound, website name, brands, logos, illustrations, etc. (“Content”).

Subject to previous registration in accordance with these Terms, we grant you a limited-purpose, non-exclusive, non-assignable, non-transferable, revocable license to use our Services as noted below in the Intellectual Property Section.

You acknowledge and agree that we may report any activity that is deemed illegal or may by any means violate any laws or regulations, and that any such violation may result in termination of your Services.

You acknowledge agree that we may alter or modify our Services on periodical basis due to constant update and improvement of the widget that may reflect in some changes to the functionality of the Services we provide.

By opting for our Services you simultaneously equip us with the consent to capture and analyze statistics of the widget incorporated within your website on a periodical basis in order to enhance and update our product for the convenience of our clients.

PRODUCT DELIVERY

Soon after your payment has been processed successfully, you shall receive an email stating your purchase information with accompanying details.

If you, for any reason, do not receive an email stating your purchase information you can access your payment history embedded within your Account area.

Within your Account options, you will be offered specific features on how to customize your personal widget to reflect the preferences of your business. When you are finished with the editing phase you will be provided with the specific code aimed for integration within the website you choose to enhance with our product.

You expressly acknowledge and agree that you or any third person acting on your behalf will not hold us liable for the installation of the widget i.e. integration of the code within the website you choose and that you will perform such installation at your own risk and waive any representations and warranties, liabilities or conditions of any kind in regards to such action.

FEES

When you log into your Account it is necessary to first purchase credits for use of our Services. Once you completed that you can continue with the process of installation and use of the widget onto the website you designate.

We don’t charge you periodically and we do not take onboarding fee, we charge you only when we generate a phone call for you. Each phone call produced by using our widget posted on your website will consume one credit of your budget.

The price of one credit is determined and posted on our website and may change at our sole discretion without any prior notice to the Client by simply posting altered rates on our website which shall be effective immediately upon they’re published.

You acknowledge and agree that you will be charged for any and all generated calls by our widget whether you or the agent acting on your behalf has answered the call or not. We simply do our portion of work and that is what we charge for, we let you take over from there.

Unless otherwise posted, all fees are quoted in U.S. Dollars and shall be paid in advance or otherwise we will cease to provide our Service if we encounter there are insufficient funds on your Account.

It is your sole responsibility to determine which taxes apply to the provision of our Services and to timely report and remit the correct tax to the appropriate authority. You hereby agree and acknowledge that Convert More is not responsible for determining accompanying taxes for provision of our Services or collecting, reporting, withholding, and remitting any taxes arising from such.

We do not encumber you with any usage limits.

We offer you a recurring billing option that is preselected whereas you would need to select one-time payment if you resort to that option only. You will not hold us liable for any reimbursements or damages arising out of the recurring billing option that you have expressly opted for or by proceeding with the preselected recurring billing checkbox.

We will include any collection expenses incurred by us including but not limited to attorney’s fees to the final bill remitted to you.

Any discounts, demos, free credits, trial or complimentary Services will be accordingly published on the website, through your Account, or email marketing, and will be effective in the time frame specifically designated therewith or for the time being published on the site.

USER ELIGIBILITY

We may not make our website and Services available in all countries and every jurisdiction, and therefore you may be prohibited or restricted of such use if you are located in a specific foreign jurisdiction.

Use of the Services is intended for a natural person of the legal age to which extent you represent and warrant that you are of the age of majority or over and that you possess the power and authority to enter into this agreement.

If you are registering on behalf of the legal entity, you represent and warrant that such legal entity is duly organized and validly existing under applicable laws of the jurisdiction of its registration and that you pose the authority and power to act on behalf of such entity.

USER CONTENT

Any content you provide through use of our Services or through any feature of this website including without limitation widget content uploads and further customization, blog feature, message, comment, email, or any other form of oral or written communication available through the website. (“User Content”) you expressly agree to grant us the non-exclusive, sub-licensable, transferable, royalty-free, and worldwide license to use such User Content. You agree to provide content that: 1) is not illicit and unlawful, obscene, offensive, abusive, or otherwise objectionable, 2) does not violate any provisions of applicable laws or infringes any intellectual third party rights or any other rights, 3) to bear responsibility for any User Content you provide through the website, 4) is deemed by your side as non-confidential despite denoting such User Content as private or confidential in your privacy policies or other documents to extent that we do not assume any responsibility to you or any third party regarding such User Content.

We do not seek unsolicited content, material, or ideas for any purpose. If you provide us with such content, materials or idea, such shall be treated as User Content which is regulated and licensed as set above in this Section.

You hereby give us the non-exclusive, sub-licensable, transferable, royalty-free, and worldwide license to use and/or integrate into Service any suggestion, idea, feedback, enhancement requests, or recommendation you may bestow upon us in regard to Service we offer (“Feedback”).

You agree and acknowledge that any User Content and Feedback will be treated as non-confidential and non-proprietary and that you will not provide us any content that may be deemed as proprietary or confidential.

REFUND POLICY

When you purchase credit for use of our Services we look upon it as an executed agreement that gives us the green light to provide you with the amenities you have been looking for. Therefore, we do not refund our Services, but we will be more than happy to help you to resolve any technical issue you may have with our Service.

OWNERSHIP OF THE LEADS

All leads generated to you by Convert More are the sole property of yours and shall not be appropriated or used by us or any third party.

If you cancel your Account or a portion of your Services gets suspended or your Account is deleted/deactivated, we will discontinue providing hosting and any integration of back-end services concerning the generation of your leads which shall result in failure to use your integrated widgets established through your Account. However, leads that you have generated through the calls previously, enlisted in the call history shall stay available to you at all times.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated by us, all copyright and other intellectual property rights regarding Any Content or material published on this website or provided in connection with the Services is owned or licensed to Convert More and is protected under Federal and State copyright laws.

You may not reproduce, distribute, prepare derivative works or publicly display Content published or distributed through the website or provided in connection with the Services other than this Terms & Conditions expressly allow you so.

Subject to the terms and conditions of this Agreement, Convert More grants you, during the term of this agreement, a limited, non-exclusive, non-transferable, non-sublicensable, revocable, limited-purpose right to access and use the Services that are subject to a valid use of an Account.

In accordance with Digital Millennium Copyright Act, we encourage you to notify us promptly as of the time you discover that any content or material on this website is subject to a third party’s intellectual property rights which have been infringed by posting on the website or through using of our Services. Upon receipt of sufficient notice (“Notice of Infringement”), we shall immediately remove disputed Content and Material from the website without liability to you or a third party. Notice of Infringement shall include:

1. Description of the Intellectual Property that has been infringed alongside with the specimen if appropriate,
2. Identify content or material available on this website, or transmitted by as the part of service, which allegedly infringes intellectual property rights of third parties,
3. Your contact information, including full name, phone number, email address, address,
4. A statement provided by you that you have a good faith belief that disputed use is granted by the intellectual property owner, its agent, or by the law,
5. A statement provided by you, under penalty and perjury, which reads that all information provided in the Notice of Infringement is accurate and that you are the owner of the disputed intellectual property right or you act as an agent on behalf of the owner,
6. Sign the paper, and
7. Send the written Notice of Infringement in hard copy to the following address: team@convertmore.com

TRADEMARK

All trademarks, service marks, logos, trade names available on this website are protected trademarks under State and Federal law and are the property of Convert More or its subsidiaries, parent companies, affiliates, or its licensors. You may not use or copy such trademarks, service marks, logos and trade names, or substantially similar marks to identify and denote your identical or similar goods or services without prior obtaining our written permission.

Additionally, the look and feel of our Services including custom graphics, all page headers, and footers, scripts, icons are the trademark and/or trade dress of Convert More and may not be used or copied, prior in whole or part, without prior obtaining our written permission.

REPRESENTATION AND WARRANTIES

User represents and warrants not to use the Service for the following:

• Misappropriate or infringe third party privacy, intellectual or any other rights,
• Incorporate software viruses, Trojan horses, or any other computer code or programs that are designed to destroy, interrupt or limit the functionality of any software or hardware equipment,
• Engage in spamming, chain letters, pyramid schemes, advertisement of illegal or controlled products or services by using our Services,
• Engage in misleading, deceptive, fraudulent, discriminatory, or other illegal activities by using our Services,
• Engage our Services in the manner that is harmful to minors in any way,
• Publish any content or use our Services in libelous and defamatory or otherwise threatening, harassing, malicious behavior to the detriment of any natural person or entity or invasive to the third party’s intimacy,
• Copy, store, or otherwise use any information provided through our Services for purposes other than explicitly permitted by these Terms.
• Post misleading or incorrect information in any widget provided through the use of our Services,
• Include any Content in any widget provided through the use of our Services which is a violation of any other party’s rights,
• Use any manual or automated means, including but not limited to robots, spiders, agents to “crawl”, “spider”, “scrape”, copy or monitor any content stored on our platforms Violate any applicable Federal and/or State laws or regulations,
• Breach these Terms & Conditions.
• Breach and infringe rights of third persons including but not limited to intellectual property rights.

 

WARRANTY DISCLAIMER

BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT ALL SERVICES, ANY MATERIAL, CONTENT, OR INFORMATION PUBLISHED WITHIN THE SERVICE WE PROVIDE IS “AS IS” AND “AS AVAILABLE”.

WE EXPRESSLY DISCLAIM AND YOU WAIVE ANY AND ALL REPRESENTATIONS AND WARRANTIES, LIABILITIES, OR CONDITIONS OF ANY KIND REGARDING PROVISION OF OUR SERVICE, EITHER EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ALL OF THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY TITLE/NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT ANY USE OF OUR SERVICES, ANALYSES PERFORMED UPON YOUR PERSONAL REQUEST, ANY MATERIALS, HOSTING SERVICE, CONTENT DELIVERED TO YOU AS A PORTION OF SERVICE SHALL BE WITHOUT ERRORS, OF EXPECTED QUALITY, TIMELY DELIVERED, GLITCHES-FREE OR UNINTERRUPTED. ANY RESULT EXPECTED OR PROCURED FROM THE USE OF THE WEBSITE OR FROM THE SERVICE DELIVERED THROUGH THE WEBSITE IS NOT GUARANTEED, NEITHER WE WARRANT THE DELIVERY OF SUCH ACCURATE, COMPLETE AND RELIABLE SERVICE OBTAINED THROUGH THE WEBSITE.

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT ANY PUBLISHED STATISTICS ON OUR WEBSITE ARE ACCURATE AND CORRECT. STATISTICS PUBLISHED ON THE WEBSITE ARE THE RESULT OF OUR DEVOTED ENDEAVOR TO ANALYZE AND HIGHLIGHT STATISTICAL DATA BASED ON A SAMPLE BASIS.

If you are based in a jurisdiction that does not allow disclaimers of an implied term in a contract with consumers, hence some or all of the disclaimers won’t apply to you.

LIMITATION OF LIABILITY

EXCEPT AS OTHERWISE REQUIRED BY THE RESPECTIVE LAWS, IN NO EVENT SHALL CONVERT MORE, NOR ITS SUBSIDIARIES, PARENT COMPANIES, AFFILIATES INCLUDING BUT NOT LIMITED TO ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICES PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INSURERS, AND REPRESENTATIVES BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR THE OTHER DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, LOSS OF PRODUCTION, LOSS OF COVERSION, ISSUES OR DAMAGES TO YOUR WEBSITE,  SCRIPT BEING INACTIVE OR CONFLICTS WITH OTHER SCRIPTS, BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES THAT ARISE IN ANY WAY OR ARE CONNECTED WITH THE USE OR INABILITY TO USE SERVICES DELIVERED BY CONVERT MORE, OR BY MISTAKE, OMISSION, VIRUSES, DEFECTS, DELETION OF THE FILES, DELAYS IN OPERATION OR ANY FAILURE OF PERFORMANCES WHETHER OR NOT BASED ON THE CONTRACT, TORT, WARRANTY OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU HAVE PAID TO CONVERT MORE UNDER THESE TERMS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (THE U.S. $100). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS, SUBSIDIARIES, AFFILIATES, AND LICENSORS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.

THE ABOVE SET LIMITATION ARE THE FUNDAMENTAL AND ESSENTIAL ELEMENTS OF THE BASIS OF THE BARGAIN EXECUTED BETWEEN CONVERT MORE AND USER.

If you are based in a jurisdiction that does not allow the limitation or the exclusion of incidental or special damage, hence some or all of the limitation won’t apply to you.

INDEMNIFICATION

You expressly consent to defend, indemnify and hold harmless, at its sole expense, any claim, suit, or proceeding brought against Convert More and/or its subsidiaries, parent companies, affiliates including but not limited to its respective officers, directors, employees, agents, contractors, services providers, subcontractors, suppliers, insurers, and representatives, including reasonable attorneys’ fees, insofar as such claim, suit or proceeding arising from or is in connection with your use of, or conduct in connection with, our Services, breach of these Terms & Conditions policies incorporated herein by the reference, any feedback you provide, your violation of any rights of third parties or respective Federal or State laws.

THIRD-PARTY LINKS

Our Services and website may contain links or references to other websites, other internet features, or other services operated and controlled by third parties.

You acknowledge and agree that Convert More shall not bear any responsibility concerning third party links or references to another website, other internet features, or services operated by third parties, to which you provide consent to access any third-party sites or references linked via this website under your own risk and that you will not hold Convert More reliable for inconvenience, misrepresentation, cost, damage or loss arising thereof.

You acknowledge and agree that your use of the services provided by third parties may incur additional fees and expenses for which you would be solely responsible for remuneration and settlement of any of the outstanding debts excluding Convert More in any sort of possible transaction.

We reserve the right and privilege, at our sole discretion, to terminate and cancel any third-party links of references that we deem inappropriate or offensive with the use of the website and Services.

PRIVACY POLICY

Our Privacy Policy is located in the same location where our Terms & Conditions are and can be viewed accessed by clicking on the Privacy Policy link right next to these Terms.

AMERICAN DISABILITY ACT

Our website is tailored to accommodate the needs of visually impaired Users by producing content that is suitable for screed-readers and which makes us compliant with the American Disability Act (“ADA”).

Also, we use links with descriptions alongside the website options and actions that are easily approachable through a keyboard.

If you encounter any issue with the aforementioned amenities, please let us know by sending an email at team@convertmore.com and we will act promptly.

TERMINATION

In the event of any Force Majeure, breach of these Terms, fraudulent or illegal activity, or any other situation that would make further cooperation commercially unreasonable we may, in our sole discretion without any prior notification, suspend, modify or discontinue any portion of our Services, or delete/deactivate your Account.

If we in our sole discretion suspend or limit access to any User, delete or deactivate your Account, we would refund for all of your credits stored on the Account.

Upon termination, certain provisions shall survive, including provisions of the following sections: Trademark, Intellectual Property, Website Registration, Fees, User Eligibility, Product Delivery, Representation and Warranties, Warranty Disclaimer, Limitation of Liability, Indemnification, Third-Party Links, Privacy Policy, Support, Change to Terms, Waiver, Force Majeure, Transfer of Rights, Governing Law, Entire Agreement, Severability, Contact Information.

SUPPORT

If you are an active user of our Services and you come across any glitch, issue, or incompatibility, you can open our ticket support center and allow us to help you solve the issue for you.

Dedicated support is guaranteed only for the clients who bear an active license, therefore holders of expired licenses and free copies are not qualified for the free support but can send us an email at any time using the email provided in the Contact Information Section.

If you encounter any breach of these Terms & Conditions please be kind to notify us promptly by sending the email to the address provided in the Contact Information Section.

EMAIL COMMUNICATION

By creating an Account with us, you agree and give consent to receive and subscribe to newsletters, marketing, and promotional materials, and any other content related to our Services we may send to you. In case you would like to stay undisturbed, you can opt-out at any time by sending us an email or by following unsubscribe link integrated in the email received by us.

CHANGE TO TERMS

By accessing this website and using our Services user acknowledges and provides consent to any subsequent amendment, change or modification to this Terms & Conditions which shall be effective immediately upon posting such on the website.

It is your sole responsibility to periodically check this Terms & Conditions, Privacy Policy or/and any other policy posted on the website or available through the hyperlink.

WAIVER

In the event, we fail or delay to in exercising any right authorized or privileged under these Terms & Conditions it shall not be deemed and operated as a waiver thereof.

FORCE MAJEURE 

Convert More shall not be liable for any mistakes, omissions, defects, deletion of the files, delays in operation, or any failure of performances, glitches, errors, or any loss or damage arising from any event beyond Convert More reasonable control, including but not limited to bad weather conditions, floods, earthquakes, fire, war, riot, the action of government, labor dispute, power failure or any other cause beyond Convert More’s control ( “Force Majeure”)

TRANSFER OF RIGHTS

Except otherwise indicated by us, you are not permitted to transfer or assign any or all rights or obligations granted under these Terms & Conditions including but not limited to the change of the control or by operation of the law.

GOVERNING LAW

This website is controlled and owned by Convert More, a company based in the State of Florida, United States. It can be accessed by any person across the world, who hereby unambiguously consent that all disputes, claims, or legal actions that directly or indirectly arising out of the use of this website or in any other way relate to the subject matter of the Terms & Conditions or the parties’ relationship, whether sounding in contract, tort or otherwise, shall be governed by the law of State of Florida.

ENTIRE AGREEMENT

This Terms & and Conditions shall constitute the entire understanding and agreement with the respect to terms of Service provided by Convert More. In the event of any conflict between the provisions of the specific contracts executed between User and Convert More and the Terms & Conditions, the provisions of such specific contract shall prevail.

SEVERABILITY

If any part of the Terms is held invalid, void or unenforceable such part shall be deemed stricken, with the remaining part of this Terms in full force and effect.

CAPTIONS

All captions set out in these Terms are tailored for clarity reasons only and cannot be construed to have any legal effect and modification to this agreement.

CONTACT INFORMATION

In case you have any queries regarding the use of this website, its products, and services, or about Terms & Conditions or/and Privacy Policy please contact us at team@convertmore.com

This Terms & Conditions are in effect as of Jan 01. 2021.

Last updated on May 26. 2021.